WestJet

At WestJet, our business is to ensure you love where you’re going. In 1996, WestJet launched with only three aircraft and five destinations. Today we operate more than 180 aircraft to more than 100 destinations in North America, Central America, the Caribbean, Europe and Asia. We’re a proudly Canadian airline based in Calgary that has provided safe, friendly and affordable air travel since our first flight. We’ve sought to enrich the lives of everyone in WestJet’s world and we stay true to our principles: We put our guests and people first.

Photo: WestJet aircraft with sunset

WestJet has a clear runway for growth.

We are moving forward with an ambitious growth plan that will create a stronger and more resilient low-cost airline. Our renewed commitment to our roots is creating more affordable travel choices for all Canadians. We are dedicated to growing our airline with a commitment to reliability, operational excellence, and making our guests and our people central to everything we do.

WestJet travels to over 100 destinations in:

• Canada

• U.S.

• Mexico

• The Caribbean

• Europe

• Asia

• 60 destinations through WestJet Vacations, with more than 800 hotels, resorts, condos and villas to choose from.

Photo: WestJet guest with WestJet Cabin Crew Member

We are committed to growing WestJet as the friendly, reliable and affordable airline you know and love. We continue to focus on returning to our roots as a low-cost carrier, further investing in leisure and sun travel, and improving the guest experience. No matter the destination, WestJet’s priority is to provide guests with a seamless and enjoyable travel experience.

We are excited about where the future will take us and look forward to welcoming our guests on board their next flight.

Photo: WestJetters helping guests through travel touchpoints

Committing to operational excellence

We realize that extreme weather events and other disruptions can cause delays and cascade throughout our system. We continue to learn from these experiences and collaborate with the entire airline industry to create a seamless, reliable and resilient transportation system in Canada.

We are committed to operational excellence and addressing pain points. Our Operational Excellence plan includes:

• Improving guest-facing capabilities through timely and accurate communications and expanded self-serve disruption management.

• Investing in back-end system development to ensure that our people have the information and tools needed to keep our operation moving.

• Implementing schedule resilience options to isolate disruptions and help our operation recover more quickly.

• Updating our Extreme Irregular Operations playbook to speed up decision making during large scale disruptions.

WestJet operates a modern fleet comprised of:

Boeing 787 Dreamliner

Boeing 737 MAX

· 737-8 MAX Layout 1

· 737-8 MAX Layout 2 – Economy Only

Boeing Next-Generation 737s

· 737-800 Layout 1

· 737-800 Layout 2 – Economy Only

· 737-700

De Havilland Dash 8

Saab 340

Photo (from left to right): Business Cabin, Premium Cabin and Economy Cabin

Fares and what to know before you book.

Choose a fare that includes the benefits most important to you. Travel plans can change so for your peace of mind, look for the fare with ‘Flex’ in the name to ensure that the ability to change or cancel is included for no additional fee - just the difference in fare.

Each of our fares offers various features. Whether you want checked bags, seat selection, the ability to change/cancel, priority services and more.

EconoFlex, PremiumFlex and BusinessFlex: Change your flight for no fee. Any difference in fare will apply.

Econo, Premium and Business: Change your flight for an additional fee. Any difference in fare will apply.

Basic fare is the most cost-effective for those who know they will not require any changes. It is important to note that no changes, cancellations or refunds are permitted when booking this fare.

To Learn More About Fares CLICK HERE

WestJet’s check-in choices include:

Online*	Sign in or enter your reservation code on westjet.com to check in.
WestJet app*	Download the WestJet app to easily check in and receive notifications about your flight.
Email*	Follow the link in the email you receive 24 hours before your flight to check in.
At the airport	Check in with a WestJet agent up to three hours before departure.

Note: WestJet contact centre agents are not able to check in guests over the phone. *Online check-in is available for all Canadian and U.S. departures. Some International airports may not be available for online check-in. Check-in at airport kiosks is no longer available.

Save on flights and vacation packages with WestJet Rewards:

Save on travel

Earn and redeem WestJet dollars like cash on travel to any destination in our network.

The more you travel, the more benefits you could earn

Earn your way to top tiers to enjoy airport lounge access, complimentary upgrades, priority services and more. Guests can earn up to 8% back depending on their WestJet Rewards tier.

WestJet app

Download the app today.

Get your own copy of the WestJet app and enhance your next travel experience. Check in on the go. Easily access electronic boarding passes and itineraries. Receive helpful notifications. Access our inflight entertainment with the app.

Inflight entertainment

WestJet Connect – our in–flight entertainment offering – allows you to connect to your world while in ours. Bring more entertainment choices to your mobile device or laptop, including hundreds of hours of free streaming content.

To Learn More About WestJet Rewards CLICK HERE